Can’t find the answer you are looking for? Contact us for more information.
How is this site different from www.chairlines.com?
This is Chairlines’ Ecommerce Website. We have set up a limited selection of products for you to purchase online and have shipped to your home or office anywhere in Canada! Our original website www.chairlines.com shows our full catalogue of products available for purchase or special order through our Showroom in Vancouver, BC.
The item I want to buy from www.chairlines.com is not available here, what can I do?
If you would like to order something that is not listed on this website please contact us. We can process orders for products on www.chairlines.com over the phone, or in person in our showroom.
I have a question about a product before I buy it.
When you order on this website, all orders are final sale. If you have a question about a product or about compatibility with your workstation contact us before purchasing.
How do I create an account?
You can create an account through the My account button at the top of the page or click here. You are also able to create an account during check out.
Placing an order & payments
What methods of payment do you accept?
For online orders we accept payment by Visa or Mastercard. If you purchase through our showroom we have other payment methods available. Contact us for more information.
I made a mistake on my order, what do I do?
If you make a mistake on your order contact us right away.
How long will shipping take?
Shipping time depends on the product you are ordering and your physical location. On average you can expect your items to be delivered 5-7 business days after your order is processed. For more information or for a more accurate shipping estimate contact us.
Warranty & Returns
What is your return policy?
All sales are final. For more information on our return policy click here.